If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Norfolk, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Samsung Washer Repair Near Norfolk
Within 30 miles of Norfolk there are 40 appliance repair companies in our data. 8 of them are based in Norfolk itself, and other nearby bases include Virginia Beach (14), Chesapeake (7), and Portsmouth (5). Master Repair Services is the nearest, roughly 1.2 miles from Norfolk. None of the repair companies near Norfolk name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 32 rated companies, the average public rating is 4.2 stars.
Companies are shown by relevance and distance from Norfolk. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Distance to the three closest (mi) | 1.2, 1.4, 1.7 |
|---|---|
| Appliance repair companies in range (30 mi) | 52 |
| Mention Samsung | 0 |
| Mention washer work | 10 |
| Listing Saturday hours | 29 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
First up for Norfolk: Appliance Service Solutions (Suffolk Appliance) (14.4 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Sears Appliance Repair (8.1 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours); East Coast Appliance Builder Direct (12.7 miles away, based in Virginia Beach, 4.9 stars from 94 reviews, lists Saturday hours); Sears Appliance Repair (7.9 miles away, based in Virginia Beach, 4.3 stars from 200 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Loud banging, shaking or walking during the spin
- Grinding or roaring noise that rises with spin speed
- Washer will not start or the lid or door stays locked
What Gets Fixed on a Norfolk Washer Call
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
- Any error code shown on the display
Around Norfolk
Most washer calls in Norfolk come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Washer Repair Company in Norfolk
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: Norfolk, VA
What should I do about a Samsung error code?
What stops a washer from spinning?
Where is the water under my washer coming from?
Other Washer Repair in Norfolk
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.