If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Portsmouth list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Portsmouth
40 repair companies serve Portsmouth from within 30 miles. 5 of them are based in Portsmouth itself, and other nearby bases include Virginia Beach (10), Norfolk (8), and Chesapeake (7). Distances run up to about 18 miles. None of the repair companies near Portsmouth name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Equity Source Renovations LLC, around 1.2 miles out. The 32 rated companies in range average 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 1.2, 1.4, 2.1 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Name washers or washing machines in their listing | 10 |
| Listing Saturday hours | 30 |
| Appliance repair companies in range (30 mi) | 53 |
| Mention Samsung | 0 |
The leading options for Portsmouth are Appliance Service Solutions (Suffolk Appliance) (8.4 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Sears Appliance Repair (8.4 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours); East Coast Appliance Builder Direct (17.5 miles away, based in Virginia Beach, 4.9 stars from 94 reviews, lists Saturday hours); Sears Appliance Repair (10.3 miles away, based in Virginia Beach, 4.3 stars from 200 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Burning smell or a motor that hums without turning
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Portsmouth
Most washer calls in Portsmouth come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Portsmouth Washer Technician
- How often do you repair Samsung washers, and how quickly can you get parts?
- Can you give a written estimate before ordering parts?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Portsmouth, VA
How do I find a technician who knows Samsung washers?
Where is the water under my washer coming from?
Why won't my washer spin?
More Washing Machine Repair in Portsmouth, VA
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.