A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Chesapeake, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Chesapeake VA
Within 30 miles of Chesapeake there are 40 appliance repair companies in our data. 7 list an address in Chesapeake, and the rest are spread across Virginia Beach (15), Norfolk (8), and Portsmouth (5). None of the repair companies near Chesapeake name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Mandarin Appliance Repair Specialist, around 3.0 miles out. Rated companies nearby average 4.2 stars across 35 businesses.
Companies are shown by relevance and distance from Chesapeake. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Name washers or washing machines in their listing | 10 |
|---|---|
| Mention Samsung | 0 |
| Three nearest companies, miles away | 3.0, 7.6, 7.9 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Appliance repair companies in range (30 mi) | 48 |
| Listing Saturday hours | 25 |
At the top of the Chesapeake list: Appliance Service Solutions (Suffolk Appliance) (15.0 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Sears Appliance Repair (8.2 miles away, 4.4 stars from 615 reviews, lists Saturday hours); East Coast Appliance Builder Direct (18.7 miles away, based in Virginia Beach, 4.9 stars from 94 reviews, lists Saturday hours); Sears Appliance Repair (11.0 miles away, based in Virginia Beach, 4.3 stars from 200 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Washer will not spin, or clothes come out soaking wet
- Musty or mildew smell from the drum or door seal
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Chesapeake
Most washer calls in Chesapeake come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Washer Repair Company in Chesapeake
- Can you give a written estimate before ordering parts?
- If the washer is leaking, will you find where the water starts before quoting a part?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Chesapeake, VA
Where is the water under my washer coming from?
Do you work for Samsung?
What stops a washer from spinning?
Which Chesapeake technicians work on Samsung?
Related Repair Pages for Chesapeake
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.