Samsung owners in Suffolk usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Suffolk VA
36 repair companies serve Suffolk from within 30 miles. 3 of them are based in Suffolk itself, and other nearby bases include Norfolk (8), Chesapeake (7), and Portsmouth (5). 1 lists Samsung specifically. The closest is Appliance Doctor, about 9.0 miles away. Across 29 rated companies, the average public rating is 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name washers or washing machines in their listing | 9 |
|---|---|
| Listing Saturday hours | 19 |
| Repair companies inside 30 miles | 36 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Three nearest companies, miles away | 9.0, 11.6, 14.6 |
| Mention Samsung | 1 |
The leading options for Suffolk are Appliance Service Solutions (Suffolk Appliance) (11.6 miles away, 4.9 stars from 2,757 reviews); Sears Appliance Repair (23.6 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours); Sears Appliance Repair (17.2 miles away, based in Franklin, 4.5 stars from 184 reviews, lists Saturday hours); Sears Appliance Repair (26.6 miles away, based in Virginia Beach, 4.3 stars from 200 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Burning smell or a motor that hums without turning
- Washer will not spin, or clothes come out soaking wet
- Washer fills slowly, will not fill, or keeps filling
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
Laundry Notes for Suffolk, VA
Most washer calls in Suffolk come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Washing Machine Technician Near Suffolk
- If the washer is leaking, will you find where the water starts before quoting a part?
- Will you check the drain pump filter and drain hose before replacing the pump?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Suffolk, VA
Should I repair or replace my Samsung washer?
Where is the water under my washer coming from?
Why does my front-load washer smell?
Other Washer Repair in Suffolk
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.