Most Samsung washer repairs in Franklin involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Franklin VA
We found 40 appliance repair companies within 60 miles of Franklin. 1 of them are based in Franklin itself, and other nearby bases include Chesapeake (7), Norfolk (7), and Portsmouth (5). The farthest listed company is about 43 miles out. 1 lists Samsung specifically. Nearest on the list: Sears Appliance Repair, around 1.1 miles out. The 31 rated companies in range average 4.3 stars. Because the nearest shops are farther out, ask each company whether Franklin is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name washers or washing machines in their listing | 14 |
|---|---|
| Three nearest companies, miles away | 1.1, 16.2, 19.6 |
| Mention Samsung | 1 |
| Companies within 60 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
| Listing Saturday hours | 35 |
First up for Franklin: Sears Appliance Repair (1.1 miles away, 4.5 stars from 184 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (26.0 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Best Day Appliance (42.8 miles away, based in Williamsburg, 4.8 stars from 255 reviews, lists Saturday hours); Sears Appliance Repair (40.0 miles away, based in Chesapeake, 4.4 stars from 615 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer will not spin, or clothes come out soaking wet
- An error code on the display
- Musty or mildew smell from the drum or door seal
What Gets Fixed on a Franklin Washer Call
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
Local Notes for Franklin
Most washer calls in Franklin come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Washing Machine Technician Near Franklin
- If a part has to be ordered, how soon can you come back to finish?
- If the washer is leaking, will you find where the water starts before quoting a part?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Franklin, VA
Should I repair or replace my Samsung washer?
What should I do about a Samsung error code?
Why won't my washer spin?
More Washing Machine Repair in Franklin, VA
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.