This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S. The technicians listed by state and city below are independent and work on Samsung and other brands.
Samsung Washer Lines and Features
Bespoke AI Laundry ComboAn all-in-one washer-dryer that washes and dries in one drum so loads never have to be moved to a dryer.
Front Load WashersStackable front-loading washers with front controls, sold in standard and Bespoke designs.
Top Load WashersTop-loading washers offered in both agitator and impeller models that let owners add items mid-cycle.
Super Speed WashA fast wash option on select models built to clean a full load in a much shorter cycle.
Vibration Reduction Technology+ (VRT Plus)A Samsung design feature meant to cut noise and vibration during washing and spinning.
Flex Auto Dispense SystemA reservoir that stores detergent or softener and dispenses it automatically over multiple loads.
Common Samsung Washer Problems
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Care Samsung Recommends
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
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Samsung Washer Repair in Major Cities
New York, NYLos Angeles, CAChicago, ILMiami, FLDallas, TXPhiladelphia, PAHouston, TXAtlanta, GAWashington, DCBoston, MAPhoenix, AZSeattle, WASan Francisco, CADetroit, MISan Diego, CAMinneapolis, MNTampa, FLDenver, COBrooklyn, NYQueens, NYRiverside, CABaltimore, MDLas Vegas, NVPortland, OR
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Helpful Guides
- Samsung Washer Not Spinning, Draining or Unlocking
- Samsung Washer Error Codes Explained: 4C and More
- Washing Machine Repair Cost: What Common Repairs Run
- Repair or Replace a Washer? How Long Washers Last
- Washer Not Draining: Causes and Fixes
- Washer Not Spinning: Causes and Fixes
- Washer Leaking From the Bottom: Causes and Fixes
- Washer Not Filling With Water: Causes and Fixes