Most Samsung washer repairs in Phoenix involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Phoenix
40 repair companies serve Phoenix from within 30 miles. 20 list an address in Phoenix, and other nearby bases include Glendale (20). No company within 90 miles of Phoenix mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Appliance Fix Experts is the nearest, roughly 1.0 miles from Phoenix. The 34 rated companies in range average 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Open on Saturdays (per listing) | 39 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
| Three nearest companies, miles away | 1.0, 1.6, 2.0 |
| Repair companies inside 30 miles | 60 |
| Mention washer work | 10 |
First up for Phoenix: Frost Appliance (2.6 miles away, 4.9 stars from 187 reviews); Click and done home services LLC (3.7 miles away, 4.9 stars from 125 reviews); Mr. Appliance of West Phoenix (1.6 miles away, 4.9 stars from 232 reviews); Glendale Sub Zero Repair (5.8 miles away, based in Glendale, 4.2 stars from 5 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Water left in the drum after the cycle
- Loud banging, shaking or walking during the spin
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
Laundry Notes for Phoenix, AZ
City of Phoenix Water Services Department, which supplies Phoenix, reports hardness of 187-278 ppm (about 10.9-16.2 grains per gallon) total hardness in the distribution system, per the city's report; hard water that can cause scaling. Hard water leaves scale on washer inlet screens and heating parts and calls for the right detergent dose, which is worth mentioning when you book a repair. Source: City of Phoenix: 2022 Water Quality Report
Arizona has no appliance-repair-specific license; work is regulated through Registrar of Contractors classifications, and state law removes the small-job (under $1,000) handyman exemption for any work connecting or repairing appliances on natural gas or propane. Source: A.R.S. 32-1121 - Persons not required to be licensed
In Arizona, you can check a license with the Arizona Registrar of Contractors Contractor Search or report a problem to the Arizona Attorney General Consumer Protection.
Questions to Ask a Phoenix Washer Technician
- Will you check the drain pump filter and drain hose before replacing the pump?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Phoenix, AZ
Why does my front-load washer smell?
Is this Samsung customer service?
Is my Samsung washer worth repairing?
What should I do about a Samsung error code?
Related Repair Pages for Phoenix
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.