Most Samsung washer repairs in New York involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving New York, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near New York
We found 40 appliance repair companies within 30 miles of New York. Other nearby bases include Brooklyn (32), Ridgewood (2), and Middle Village (2). The farthest listed company is about 3 miles out. Nearest on the list: Washer & Dryer Repair Pro, around 0.3 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Rated companies nearby average 4.3 stars across 30 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 51 |
|---|---|
| Distance to the three closest (mi) | 0.3, 0.5, 0.6 |
| With 4.5+ stars and at least 10 reviews | 25 |
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 25 |
| Appliance repair companies in range (30 mi) | 60 |
Closest matches for New York: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (62.1 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Express Repair New York (0.8 miles away, based in Brooklyn, 4.7 stars from 2,471 reviews, lists Saturday hours); Good Old Appliance Service (0.6 miles away, based in Brooklyn, 4.7 stars from 82 reviews); A Plus Appliance Service (2.5 miles away, based in Brooklyn, 4.9 stars from 31 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Washer will not spin, or clothes come out soaking wet
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
Around New York
New York City Department of Environmental Protection (DEP), which supplies New York, reports hardness of averages about 25 mg/L as CaCO3 (roughly 1 grain per gallon; sampled range 16-90 mg/L), which the report classes as soft. Hard water leaves scale on washer inlet screens and heating parts and calls for the right detergent dose, which is worth mentioning when you book a repair. Source: New York City Drinking Water Supply and Quality Report 2024 (NYC DEP)
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a New York Washer Technician
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Can you give a written estimate before ordering parts?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: New York, NY
Why does my Samsung washer show an error code?
Should I repair or replace my Samsung washer?
Why won't my washer spin?
More Washing Machine Repair in New York, NY
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.