If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Boston MA
We found 40 appliance repair companies within 30 miles of Boston. 12 list an address in Boston, and other nearby bases include Cambridge (6), West Roxbury (4), and Brookline (3). Distances run up to about 6 miles. No company within 90 miles of Boston mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Yale Appliance, about 2.0 miles away. Rated companies nearby average 4.7 stars across 30 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Distance to the three closest (mi) | 2.0, 2.1, 2.1 |
| Listing Saturday hours | 45 |
| Mention washer work | 13 |
| With 4.5+ stars and at least 10 reviews | 26 |
Closest matches for Boston: Yale Appliance (2.0 miles away, based in Dorchester, 4.9 stars from 6,248 reviews, lists Saturday hours); UltraFix Appliance Repair (5.7 miles away, based in Cambridge, 4.8 stars from 1,527 reviews, lists Saturday hours); Sears Appliance Repair (3.4 miles away, based in Cambridge, 4.5 stars from 604 reviews, lists Saturday hours); One Fix Appliance & Refrigeration Repair (3.3 miles away, based in Brookline, 4.8 stars from 24 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Water on the floor under or in front of the washer
- Washer will not spin, or clothes come out soaking wet
- Washer fills slowly, will not fill, or keeps filling
How a Washer Service Call Usually Goes in Boston
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
What Boston Owners Should Know
Boston Water and Sewer Commission (water supplied by the Massachusetts Water Resources Authority), which supplies Boston, reports hardness of approximately 16 mg/L (about 1 grain per gallon), which MWRA describes as soft. Hard water leaves scale on washer inlet screens and heating parts and calls for the right detergent dose, which is worth mentioning when you book a repair. Source: Frequently Asked Questions About Drinking Water (MWRA)
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Boston Washer Technician
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Boston, MA
Is my Samsung washer worth repairing?
Is this Samsung customer service?
Why is my washer leaking?
More Washing Machine Repair in Boston, MA
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Boston technician bring the right parts.