Most Samsung washer repairs in Medford involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Medford
We found 40 appliance repair companies within 30 miles of Medford. 2 list an address in Medford, and other nearby bases include Boston (10), Cambridge (6), and Malden (4). Distances run up to about 6 miles. Cedar Appliance Co. is the nearest, roughly 1.5 miles from Medford. None of the repair companies near Medford name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Rated companies nearby average 4.5 stars across 34 businesses.
Companies are shown by relevance and distance from Medford. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 0 |
|---|---|
| Name washers or washing machines in their listing | 15 |
| Appliance repair companies in range (30 mi) | 60 |
| Distance to the three closest (mi) | 1.5, 1.9, 2.3 |
| Listing Saturday hours | 44 |
| Rated 4.5 stars or higher (10+ reviews) | 29 |
The leading options for Medford are UltraFix Appliance Repair (2.8 miles away, based in Cambridge, 4.8 stars from 1,527 reviews, lists Saturday hours); Sears Appliance Repair (4.2 miles away, based in Cambridge, 4.5 stars from 604 reviews, lists Saturday hours); Master of Appliances Repair (3.2 miles away, based in Malden, 4.9 stars from 288 reviews); Boston & Cambridge Appliance Repair, Inc. (4.2 miles away, based in Stoneham, 4.3 stars from 56 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Water on the floor under or in front of the washer
- Water left in the drum after the cycle
- Grinding or roaring noise that rises with spin speed
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
What Medford Owners Should Know
Most washer calls in Medford come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Washer Repair Company in Medford
- Do you work on front-load and top-load washers, or only one type?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Medford, MA
Should I repair or replace my Samsung washer?
How do I get rid of a washer mildew smell?
What should I do about a Samsung error code?
More Washing Machine Repair in Medford, MA
Samsung Washer Repair Near Medford
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.