Most Samsung washer repairs in Lowell involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving Lowell, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Lowell MA
40 repair companies serve Lowell from within 30 miles. 5 list an address in Lowell, and the rest are spread across Nashua (5), Lawrence (5), and Wilmington (3). The closest is A1 Appliance, about 0.4 miles away. None of the repair companies near Lowell name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Rated companies nearby average 4.5 stars across 31 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 25 |
|---|---|
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 41 |
| Repair companies inside 30 miles | 60 |
| Three nearest companies, miles away | 0.4, 1.1, 1.2 |
| Name washers or washing machines in their listing | 14 |
The leading options for Lowell are Thermador Repair Group (1.1 miles away, 4.9 stars from 41 reviews, lists Saturday hours); All Brands Appliance Repair Service (7.6 miles away, based in Wilmington, 4.7 stars from 27 reviews, lists Saturday hours); Sears Appliance Repair (7.2 miles away, based in Nashua, 4.5 stars from 185 reviews, lists Saturday hours); Giddy Up's Appliance Repair & Refrigeration (11.5 miles away, based in Nashua, 4.7 stars from 49 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water left in the drum after the cycle
- An error code on the display
- Water on the floor under or in front of the washer
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around Lowell
Most washer calls in Lowell come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
How to Choose a Washing Machine Technician Near Lowell
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- If a part has to be ordered, how soon can you come back to finish?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Lowell, MA
Should I repair or replace my Samsung washer?
Which Lowell technicians work on Samsung?
What should I do about a Samsung error code?
Related Repair Pages for Lowell
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.