If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Newton list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Samsung Washer Repair Near Newton
40 repair companies serve Newton from within 30 miles. 7 of them are based in Newton itself, and other nearby bases include Boston (5), Cambridge (5), and West Roxbury (4). The farthest listed company is about 6 miles out. Nearest on the list: Honest Newton Center Appliance Repair, around 0.7 miles out. No company within 90 miles of Newton mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 30 rated companies in range average 4.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 0 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Distance to the three closest (mi) | 0.7, 0.8, 1.3 |
| Open on Saturdays (per listing) | 43 |
| Mention washer work | 13 |
| Rated 4.5 stars or higher (10+ reviews) | 27 |
The leading options for Newton are UltraFix Appliance Repair (5.4 miles away, based in Cambridge, 4.8 stars from 1,527 reviews, lists Saturday hours); Appliance Doctor Corp (5.3 miles away, based in Waltham, 5.0 stars from 111 reviews, lists Saturday hours); Frostline Boston Appliance Repair (1.7 miles away, 4.9 stars from 148 reviews); Fix It Guy Appliance Repair (1.7 miles away, based in Needham, 4.5 stars from 117 reviews).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- Washer will not start or the lid or door stays locked
- Burning smell or a motor that hums without turning
What Gets Fixed on a Newton Washer Call
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
What Newton Owners Should Know
Most washer calls in Newton come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Washer Repair Company in Newton
- Do you work on front-load and top-load washers, or only one type?
- If a part has to be ordered, how soon can you come back to finish?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Newton, MA
Why is my washer leaking?
What stops a washer from spinning?
Is this Samsung customer service?
Related Repair Pages for Newton
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.