A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Chicago IL
Within 30 miles of Chicago there are 40 appliance repair companies in our data. 25 list an address in Chicago, and other nearby bases include Cicero (4), Oak Park (4), and North Riverside (3). Distances run up to about 7 miles. Nearest on the list: Dependable Appliance Repair Chicago, around 1.1 miles out. No company within 30 miles of Chicago names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Across 36 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Chicago. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Distance to the three closest (mi) | 1.1, 2.1, 2.6 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 21 |
| Repair companies inside 30 miles | 60 |
| Mention Samsung | 1 |
| Mention washer work | 12 |
| Listing Saturday hours | 44 |
First up for Chicago: Red Apple Appliance Repair East New York (8.1 miles away, 4.5 stars from 23 reviews, lists Saturday hours); Chicago Appliance Repair Doctor (6.4 miles away, 4.9 stars from 1,053 reviews, lists Saturday hours); Appliance Repair Stars (4.2 miles away, 4.9 stars from 341 reviews, lists Saturday hours); Chicago Appliance Repair Doctor (3.5 miles away, 5.0 stars from 202 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not spin, or clothes come out soaking wet
- Washer fills slowly, will not fill, or keeps filling
- Grinding or roaring noise that rises with spin speed
What Gets Fixed on a Chicago Washer Call
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
What Chicago Owners Should Know
City of Chicago Department of Water Management (Lake Michigan source), which supplies Chicago, reports hardness of about 129-158 mg/L as CaCO3 across 2014 quarterly plant sampling (moderately hard). Hard water leaves scale on washer inlet screens and heating parts and calls for the right detergent dose, which is worth mentioning when you book a repair. Source: City of Chicago Department of Water Management - Comprehensive Chemical Analysis, 2014
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Chicago Washer Technician
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- If a part has to be ordered, how soon can you come back to finish?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Chicago, IL
What stops a washer from spinning?
What should I do about a Samsung error code?
Is this Samsung customer service?
Other Washer Repair in Chicago
Samsung Washer Repair Near Chicago
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Chicago technician bring the right parts.