A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Newport News
Our data shows 40 appliance repair companies inside a 30-mile radius of Newport News. 2 of them are based in Newport News itself, and other nearby bases include Norfolk (8), Hampton (5), and Portsmouth (5). News Appliance Repair Solutions is the nearest, roughly 0.6 miles from Newport News. None of the repair companies near Newport News name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The 33 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Newport News. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Repair companies inside 30 miles | 49 |
|---|---|
| Mention washer work | 11 |
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Distance to the three closest (mi) | 0.6, 2.8, 4.1 |
| Open on Saturdays (per listing) | 29 |
| Mention Samsung | 0 |
Closest matches for Newport News: Sears Appliance Repair (2.8 miles away, based in Tabb, 4.6 stars from 476 reviews, lists Saturday hours); Best Day Appliance (15.8 miles away, based in Williamsburg, 4.8 stars from 255 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (19.5 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Sears Appliance Repair (16.8 miles away, based in Williamsburg, 4.6 stars from 305 reviews, lists Saturday hours).
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Water on the floor under or in front of the washer
- Musty or mildew smell from the drum or door seal
What Gets Fixed on a Newport News Washer Call
Keeping a Samsung Washer Running
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
What Newport News Owners Should Know
Most washer calls in Newport News come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Washer Repair Company in Newport News
- How often do you repair Samsung washers, and how quickly can you get parts?
- Will you check the drain pump filter and drain hose before replacing the pump?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Newport News, VA
Where is the water under my washer coming from?
Is my Samsung washer worth repairing?
Is this Samsung customer service?
What should I do about a Samsung error code?
More Washing Machine Repair in Newport News, VA
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.