Most Samsung washer repairs in Salem involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Salem list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Salem
We found 17 appliance repair companies within 30 miles of Salem. 1 of them are based in Salem itself, and the rest are spread across Roanoke (9), Christiansburg (2), and Vinton (1). The closest is Getz Appliance Repair and Refrigeration LLC, about 0.5 miles away. No company within 90 miles of Salem mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 14 rated companies in range average 3.7 stars.
Companies are shown by relevance and distance from Salem. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Rated 4.5 stars or higher (10+ reviews) | 3 |
|---|---|
| Mention Samsung | 0 |
| Three nearest companies, miles away | 0.5, 2.9, 5.4 |
| Mention washer work | 5 |
| Appliance repair companies in range (30 mi) | 17 |
| Listing Saturday hours | 7 |
First up for Salem: Peerless Appliance Services (7.7 miles away, based in Roanoke, 4.9 stars from 1,204 reviews); Affordable Appliances Repair and Sales LLC (8.1 miles away, based in Roanoke, 4.8 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (5.8 miles away, based in Roanoke, 4.1 stars from 371 reviews, lists Saturday hours); Sears Appliance Repair (35.1 miles away, based in Covington, 4.4 stars from 42 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Loud banging, shaking or walking during the spin
- Grinding or roaring noise that rises with spin speed
- An error code on the display
How a Washer Service Call Usually Goes in Salem
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Salem
Most washer calls in Salem come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Salem
- Is your company licensed where my state requires it, and insured?
- Will you check the drain pump filter and drain hose before replacing the pump?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Salem, VA
How do I find a technician who knows Samsung washers?
Is this Samsung customer service?
Is my Samsung washer worth repairing?
More Washing Machine Repair in Salem, VA
Samsung Washer Repair Near Salem
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Salem technician bring the right parts.