If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Rocky Mount list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Rocky Mount
Within 30 miles of Rocky Mount there are 19 appliance repair companies in our data. 1 list an address in Rocky Mount, and the rest are spread across Roanoke (9), Bassett (2), and Moneta (1). Distances run up to about 27 miles. The closest is Perfektnoten, about 0.6 miles away. No company within 90 miles of Rocky Mount mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 16 rated companies in range average 3.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 2 |
|---|---|
| Companies within 30 miles | 19 |
| Distance to the three closest (mi) | 0.6, 12.1, 16.5 |
| Mention Samsung | 0 |
| Mention washer work | 4 |
| Open on Saturdays (per listing) | 6 |
At the top of the Rocky Mount list: Peerless Appliance Services (23.9 miles away, based in Roanoke, 4.9 stars from 1,204 reviews); Affordable Appliances Repair and Sales LLC (17.5 miles away, based in Roanoke, 4.8 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (16.7 miles away, based in Roanoke, 4.1 stars from 371 reviews, lists Saturday hours); Sears Appliance Repair (54.7 miles away, based in Covington, 4.4 stars from 42 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Symptoms and First Checks
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Signs Your Samsung Washer Needs a Technician
- Loud banging, shaking or walking during the spin
- Washer will not start or the lid or door stays locked
- Washer fills slowly, will not fill, or keeps filling
What Gets Fixed on a Rocky Mount Washer Call
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
Laundry Notes for Rocky Mount, VA
Most washer calls in Rocky Mount come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Rocky Mount
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Rocky Mount, VA
Why is my washer leaking?
Do you work for Samsung?
What stops a washer from spinning?
More Washing Machine Repair in Rocky Mount, VA
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.