If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Norton, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Norton
We found 30 appliance repair companies within 60 miles of Norton. Other nearby bases include Johnson City (4), Kingsport (3), and Bristol (3). Of those, 1 mentions Samsung by name. The closest is Buddy's Appliance., about 4.4 miles away. The 30 rated companies in range average 4.2 stars. Because the nearest shops are farther out, ask each company whether Norton is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name washers or washing machines in their listing | 6 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 10 |
| Mention Samsung | 1 |
| Open on Saturdays (per listing) | 12 |
| Distance to the three closest (mi) | 4.4, 9.5, 21.7 |
| Appliance repair companies in range (60 mi) | 30 |
At the top of the Norton list: Sears Appliance Repair (27.5 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (36.4 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (43.2 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Sears Appliance Repair (39.1 miles away, based in Abingdon, 4.4 stars from 147 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- An error code on the display
- Loud banging, shaking or walking during the spin
- Burning smell or a motor that hums without turning
What Gets Fixed on a Norton Washer Call
Care Samsung Recommends for Its Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around Norton
Most washer calls in Norton come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Norton
- If a part has to be ordered, how soon can you come back to finish?
- How often do you repair Samsung washers, and how quickly can you get parts?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Norton, VA
Is this Samsung customer service?
What should I do about a Samsung error code?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Norton
Samsung Washer Repair Near Norton
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.