Samsung owners in Big Stone Gap usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Big Stone Gap VA
31 repair companies serve Big Stone Gap from within 60 miles. 1 list an address in Big Stone Gap, and other nearby bases include Johnson City (4), Kingsport (3), and Bristol (3). The farthest listed company is about 58 miles out. Nearest on the list: David's Appliance Repair/, around 0.8 miles out. 1 lists Samsung specifically. The 31 rated companies in range average 4.2 stars. Because the nearest shops are farther out, ask each company whether Big Stone Gap is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 1 |
|---|---|
| Appliance repair companies in range (60 mi) | 31 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Listing Saturday hours | 13 |
| Mention washer work | 6 |
| Three nearest companies, miles away | 0.8, 13.5, 21.7 |
The leading options for Big Stone Gap are Sears Appliance Repair (26.4 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (35.0 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (42.4 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours); Bean Heating Cooling & Appliance Repair (26.1 miles away, based in Kingsport, 5.0 stars from 74 reviews).
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Signs Your Samsung Washer Needs a Technician
- Water on the floor under or in front of the washer
- Washer will not spin, or clothes come out soaking wet
- Loud banging, shaking or walking during the spin
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Any error code shown on the display
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Big Stone Gap
Most washer calls in Big Stone Gap come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Washer Repair Company in Big Stone Gap
- Can you give a written estimate before ordering parts?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Big Stone Gap, VA
How do I get rid of a washer mildew smell?
Do you work for Samsung?
What should I do about a Samsung error code?
Where is the water under my washer coming from?
More Washing Machine Repair in Big Stone Gap, VA
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.