Samsung owners in Short Pump usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Short Pump, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Short Pump
We found 40 appliance repair companies within 30 miles of Short Pump. The rest are spread across Richmond (25), Mechanicsville (5), and Ashland (3). Distances run up to about 16 miles. Fusion HVAC & Appliance Repair is the nearest, roughly 1.4 miles from Short Pump. No company within 90 miles of Short Pump mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 31 rated companies, the average public rating is 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 21 |
|---|---|
| Three nearest companies, miles away | 1.4, 3.7, 4.5 |
| Appliance repair companies in range (30 mi) | 46 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Name washers or washing machines in their listing | 6 |
| Mention Samsung | 0 |
First up for Short Pump: Fusion HVAC & Appliance Repair (1.4 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (6.8 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (10.2 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Sears Appliance Repair (4.5 miles away, based in Richmond, 4.3 stars from 216 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
When to Call for Samsung Washer Repair
- An error code on the display
- Washer will not start or the lid or door stays locked
- Washer will not spin, or clothes come out soaking wet
How a Washer Service Call Usually Goes in Short Pump
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Laundry Notes for Short Pump, VA
Most washer calls in Short Pump come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Short Pump Washer Technician
- If a part has to be ordered, how soon can you come back to finish?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: Short Pump, VA
Why is my washer leaking?
What should I do about a Samsung error code?
Is my Samsung washer worth repairing?
How do I find a technician who knows Samsung washers?
More Washing Machine Repair in Short Pump, VA
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.