Most Samsung washer repairs in Bon Air involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving Bon Air, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Bon Air VA
We found 40 appliance repair companies within 30 miles of Bon Air. The rest are spread across Richmond (25), Mechanicsville (5), and Ashland (3). The closest is 488 Group, about 1.2 miles away. No company within 90 miles of Bon Air mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.1 stars across 31 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 0 |
|---|---|
| Listing Saturday hours | 25 |
| Repair companies inside 30 miles | 51 |
| Name washers or washing machines in their listing | 7 |
| Three nearest companies, miles away | 1.2, 1.9, 2.2 |
| With 4.5+ stars and at least 10 reviews | 11 |
Closest matches for Bon Air: Fusion HVAC & Appliance Repair (8.6 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (9.2 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (6.7 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Sears Appliance Repair (5.9 miles away, based in Richmond, 4.3 stars from 216 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer fills slowly, will not fill, or keeps filling
- An error code on the display
- Washer will not spin, or clothes come out soaking wet
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Bon Air Owners Should Know
Most washer calls in Bon Air come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Washing Machine Technician Near Bon Air
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Bon Air, VA
Is this Samsung customer service?
What stops a washer from spinning?
How do I get rid of a washer mildew smell?
More Washing Machine Repair in Bon Air, VA
Samsung Washer Repair Near Bon Air
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Bon Air technician bring the right parts.