A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Samsung Washer Repair Near Rockwood
Within 30 miles of Rockwood there are 40 appliance repair companies in our data. Other nearby bases include Richmond (25), Mechanicsville (3), and Midlothian (2). The farthest listed company is about 16 miles out. None of the repair companies near Rockwood name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is MetaTek LLC, about 2.5 miles away. Rated companies nearby average 4.2 stars across 29 businesses.
Companies are shown by relevance and distance from Rockwood. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 0 |
|---|---|
| Open on Saturdays (per listing) | 25 |
| Distance to the three closest (mi) | 2.5, 3.0, 3.5 |
| Mention washer work | 7 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Companies within 30 miles | 51 |
Closest matches for Rockwood: Fusion HVAC & Appliance Repair (12.3 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours); Mr. Appliance of Richmond (12.8 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (9.4 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Sears Appliance Repair (9.7 miles away, based in Richmond, 4.3 stars from 216 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer will not spin, or clothes come out soaking wet
- An error code on the display
- Washer fills slowly, will not fill, or keeps filling
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Local Notes for Rockwood
Most washer calls in Rockwood come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
How to Choose a Washing Machine Technician Near Rockwood
- If the washer is leaking, will you find where the water starts before quoting a part?
- Do you work on front-load and top-load washers, or only one type?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Rockwood, VA
Why won't my washer spin?
How do I get rid of a washer mildew smell?
Is this Samsung customer service?
More Washing Machine Repair in Rockwood, VA
Samsung Washer Repair Near Rockwood
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.