Samsung owners in Montrose usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Montrose, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Montrose
40 repair companies serve Montrose from within 30 miles. The rest are spread across Richmond (24), Mechanicsville (5), and Glen Allen (2). The farthest listed company is about 15 miles out. Nearest on the list: Hobart Service, around 2.5 miles out. No company within 90 miles of Montrose mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 30 rated companies in range average 4.0 stars.
Companies are shown by relevance and distance from Montrose. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Distance to the three closest (mi) | 2.5, 3.5, 3.9 |
|---|---|
| Mention Samsung | 0 |
| Mention washer work | 7 |
| Appliance repair companies in range (30 mi) | 51 |
| Listing Saturday hours | 25 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
Closest matches for Montrose: Mr. Appliance of Richmond (10.5 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (6.1 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Sears Appliance Repair (11.6 miles away, based in Glen Allen, 4.4 stars from 194 reviews, lists Saturday hours); Sears Appliance Repair (12.0 miles away, based in Richmond, 4.3 stars from 216 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water on the floor under or in front of the washer
- Burning smell or a motor that hums without turning
- Washer will not start or the lid or door stays locked
How a Washer Service Call Usually Goes in Montrose
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
What Montrose Owners Should Know
Most washer calls in Montrose come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Montrose
- Do you work on front-load and top-load washers, or only one type?
- How often do you repair Samsung washers, and how quickly can you get parts?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Montrose, VA
Why does my front-load washer smell?
What stops a washer from spinning?
How do I find a technician who knows Samsung washers?
What should I do about a Samsung error code?
More Washing Machine Repair in Montrose, VA
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.