A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Cascades list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Cascades
Our data shows 40 appliance repair companies inside a 30-mile radius of Cascades. Other nearby bases include Ashburn (8), Herndon (7), and Sterling (6). Distances run up to about 11 miles. None of the repair companies near Cascades name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Swift Sterling Appliance Repair, around 1.0 miles out. The 37 rated companies in range average 4.8 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Listing Saturday hours | 53 |
| Name washers or washing machines in their listing | 7 |
| Three nearest companies, miles away | 1.0, 2.2, 2.3 |
| Appliance repair companies in range (30 mi) | 60 |
First up for Cascades: Herndon Appliance Repair (5.6 miles away, based in Herndon, 4.8 stars from 211 reviews, lists Saturday hours); Ashburn Appliance Repair (9.2 miles away, based in Ashburn, 4.7 stars from 171 reviews, lists Saturday hours); Sears Appliance Repair (2.3 miles away, based in Dulles, 4.0 stars from 484 reviews, lists Saturday hours); dyab appliance repair (5.7 miles away, based in Herndon, 4.9 stars from 176 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Water left in the drum after the cycle
- An error code on the display
- Washer fills slowly, will not fill, or keeps filling
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Laundry Notes for Cascades, VA
Most washer calls in Cascades come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Cascades Washer Technician
- What guarantee do you give on parts and labor?
- If a part has to be ordered, how soon can you come back to finish?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Cascades, VA
What stops a washer from spinning?
Why does my Samsung washer show an error code?
Where is the water under my washer coming from?
Should I repair or replace my Samsung washer?
More Washing Machine Repair in Cascades, VA
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.