If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Cookeville TN
40 repair companies serve Cookeville from within 60 miles. 3 list an address in Cookeville, and other nearby bases include Gallatin (10), Murfreesboro (7), and Crossville (4). No company within 90 miles of Cookeville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 0.8 miles out. Across 31 rated companies, the average public rating is 4.3 stars. Because the nearest shops are farther out, ask each company whether Cookeville is inside its regular service area.
Companies are shown by relevance and distance from Cookeville. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Three nearest companies, miles away | 0.8, 1.8, 5.9 |
|---|---|
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 24 |
| Repair companies inside 60 miles | 53 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Mention washer work | 15 |
First up for Cookeville: Mr. Appliance of The Cumberlands (1.8 miles away, 4.6 stars from 364 reviews); Sears Appliance Repair (29.2 miles away, based in Crossville, 4.6 stars from 96 reviews, lists Saturday hours); The Appliance Guy, LLC (21.0 miles away, based in Smithville, 4.9 stars from 133 reviews); Pattersons Home Appliances (29.0 miles away, based in Crossville, 4.4 stars from 78 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer will not start or the lid or door stays locked
- Musty or mildew smell from the drum or door seal
- Washer will not spin, or clothes come out soaking wet
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Cookeville Owners Should Know
Most washer calls in Cookeville come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Before You Book in Cookeville
- What guarantee do you give on parts and labor?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Cookeville, TN
Where is the water under my washer coming from?
Which Cookeville technicians work on Samsung?
Why does my Samsung washer show an error code?
Related Repair Pages for Cookeville
Samsung Washer Repair Near Cookeville
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Cookeville technician bring the right parts.