Samsung owners in Rockwood usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Rockwood
We found 13 appliance repair companies within 30 miles of Rockwood. The rest are spread across Crossville (4), Harriman (3), and Lenoir City (3). No company within 90 miles of Rockwood mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Murray's Major Appliance Services is the nearest, roughly 6.8 miles from Rockwood. Rated companies nearby average 4.6 stars across 13 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name washers or washing machines in their listing | 6 |
|---|---|
| Open on Saturdays (per listing) | 7 |
| Three nearest companies, miles away | 6.8, 7.3, 7.5 |
| Repair companies inside 30 miles | 13 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Mention Samsung | 0 |
Closest matches for Rockwood: Pattersons Home Appliances (7.3 miles away, based in Harriman, 4.5 stars from 121 reviews, lists Saturday hours); Sears Appliance Repair (21.6 miles away, based in Crossville, 4.6 stars from 96 reviews, lists Saturday hours); Eleet Appliance Repair (18.9 miles away, based in Lenoir City, 4.8 stars from 45 reviews, lists Saturday hours); Sears Appliance Repair (7.5 miles away, based in Harriman, 4.3 stars from 113 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer fills slowly, will not fill, or keeps filling
- Water left in the drum after the cycle
- Water on the floor under or in front of the washer
How a Washer Service Call Usually Goes in Rockwood
Keeping a Samsung Washer Running
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
Around Rockwood
Most washer calls in Rockwood come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Hiring a Washer Repair Company in Rockwood
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- How often do you repair Samsung washers, and how quickly can you get parts?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Rockwood, TN
What should I do about a Samsung error code?
Why won't my washer spin?
How do I find a technician who knows Samsung washers?
Is this Samsung customer service?
More Washing Machine Repair in Rockwood, TN
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.