A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Randolph MA
Within 30 miles of Randolph there are 40 appliance repair companies in our data. 1 of them are based in Randolph itself, and other nearby bases include Boston (6), Quincy (5), and Braintree (4). Distances run up to about 12 miles. WB Appliance Repair is the nearest, roughly 0.7 miles from Randolph. No company within 90 miles of Randolph mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.6 stars across 34 businesses.
Companies are shown by relevance and distance from Randolph. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 24 |
|---|---|
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 43 |
| Companies within 30 miles | 60 |
| Mention washer work | 19 |
| Distance to the three closest (mi) | 0.7, 3.0, 3.3 |
Closest matches for Randolph: George Washington Toma TV and Appliance (7.1 miles away, based in Weymouth, 4.9 stars from 1,718 reviews, lists Saturday hours); Hancock Appliance (5.0 miles away, based in Quincy, 4.9 stars from 240 reviews, lists Saturday hours); Yale Appliance (8.6 miles away, based in Dorchester, 4.9 stars from 6,248 reviews, lists Saturday hours); DWG APPLIANCE (3.0 miles away, based in Braintree, 5.0 stars from 352 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
What Gets Fixed on a Randolph Washer Call
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
What Randolph Owners Should Know
Most washer calls in Randolph come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Randolph Washer Technician
- If a part has to be ordered, how soon can you come back to finish?
- Can you give a written estimate before ordering parts?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Randolph, MA
Should I repair or replace my Samsung washer?
Do you work for Samsung?
What should I do about a Samsung error code?
Other Washer Repair in Randolph
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.