A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Samsung Washer Repair Near DeKalb
Our data shows 40 appliance repair companies inside a 30-mile radius of DeKalb. The rest are spread across Aurora (9), Elgin (8), and St. Charles (5). The farthest listed company is about 25 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Knodle's Appliance Services Co Inc, around 5.0 miles out. Rated companies nearby average 4.8 stars across 30 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 0 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 15 |
| Companies within 30 miles | 60 |
| Name washers or washing machines in their listing | 10 |
| Listing Saturday hours | 38 |
| Three nearest companies, miles away | 5.0, 7.9, 11.9 |
First up for DeKalb: Red Apple Appliance Repair East New York (51.8 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Leonardi Appliance (24.9 miles away, based in Aurora, 4.8 stars from 289 reviews); Assured Appliance & Heating & Air (11.9 miles away, based in Genoa, 4.8 stars from 66 reviews, lists Saturday hours); Arrowhead Appliance Repair (7.9 miles away, based in Sycamore, 4.9 stars from 40 reviews).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Grinding or roaring noise that rises with spin speed
- Washer fills slowly, will not fill, or keeps filling
- Loud banging, shaking or walking during the spin
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Around DeKalb
Most washer calls in DeKalb come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in DeKalb
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- If a part has to be ordered, how soon can you come back to finish?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: DeKalb, IL
Why won't my washer spin?
Is my Samsung washer worth repairing?
Why does my front-load washer smell?
Related Repair Pages for DeKalb
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.