A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Sugar Grove, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Sugar Grove
We found 40 appliance repair companies within 30 miles of Sugar Grove. Other nearby bases include Aurora (25), Oswego (3), and St. Charles (3). Distances run up to about 13 miles. No company within 30 miles of Sugar Grove names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Nearest on the list: Strong Appliance Repair Solutions, around 3.3 miles out. Across 31 rated companies, the average public rating is 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 3.3, 6.4, 6.5 |
|---|---|
| Mention Samsung | 0 |
| Listing Saturday hours | 37 |
| Mention washer work | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Appliance repair companies in range (30 mi) | 60 |
Closest matches for Sugar Grove: Red Apple Appliance Repair East New York (38.3 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Leonardi Appliance (6.4 miles away, based in Aurora, 4.8 stars from 289 reviews); Chicagoland Appliance Repair (12.9 miles away, based in Naperville, 4.7 stars from 188 reviews, lists Saturday hours); Sears Appliance Repair (12.3 miles away, based in Aurora, 4.5 stars from 370 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Symptoms and First Checks
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Water on the floor under or in front of the washer
- Loud banging, shaking or walking during the spin
- Musty or mildew smell from the drum or door seal
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Local Notes for Sugar Grove
Most washer calls in Sugar Grove come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Sugar Grove
- How often do you repair Samsung washers, and how quickly can you get parts?
- If the washer is leaking, will you find where the water starts before quoting a part?
- Can you give a written estimate before ordering parts?
Samsung Washer Repair FAQs: Sugar Grove, IL
How do I find a technician who knows Samsung washers?
Why does my Samsung washer show an error code?
Why does my front-load washer smell?
Other Washer Repair in Sugar Grove
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.