Most Samsung washer repairs in Genoa involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Genoa list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Samsung Washer Repair Near Genoa
We found 40 appliance repair companies within 30 miles of Genoa. 1 of them are based in Genoa itself, and other nearby bases include Elgin (10), Lake in the Hills (6), and Rockford (4). The closest is Assured Appliance & Heating & Air, about 0.4 miles away. No company within 30 miles of Genoa names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The 33 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from Genoa. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Listing Saturday hours | 36 |
|---|---|
| Three nearest companies, miles away | 0.4, 3.6, 7.2 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 10 |
| Repair companies inside 30 miles | 60 |
At the top of the Genoa list: Red Apple Appliance Repair East New York (50.1 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Assured Appliance & Heating & Air (0.4 miles away, 4.8 stars from 66 reviews, lists Saturday hours); Arrowhead Appliance Repair (3.6 miles away, based in Sycamore, 4.9 stars from 40 reviews); SMD Brothers Appliance Repair & Services (20.7 miles away, based in Elgin, 5.0 stars from 47 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Water left in the drum after the cycle
- Burning smell or a motor that hums without turning
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Laundry Notes for Genoa, IL
Most washer calls in Genoa come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Genoa
- Do you work on front-load and top-load washers, or only one type?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Genoa, IL
Which Genoa technicians work on Samsung?
How do I get rid of a washer mildew smell?
What should I do about a Samsung error code?
Other Washer Repair in Genoa
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.