If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Allouez, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Allouez WI
25 repair companies serve Allouez from within 30 miles. Other nearby bases include Green Bay (11), Appleton (7), and De Pere (3). The closest is Barton Appliance Repair Experts, about 0.9 miles away. None of the repair companies near Allouez name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 23 rated companies, the average public rating is 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 4 |
|---|---|
| Open on Saturdays (per listing) | 10 |
| Three nearest companies, miles away | 0.9, 2.3, 2.4 |
| Mention washer work | 5 |
| Companies within 30 miles | 25 |
| Mention Samsung | 0 |
First up for Allouez: Mr. Appliance of Green Bay (2.9 miles away, based in De Pere, 4.8 stars from 428 reviews, lists Saturday hours); Mr. Appliance of Appleton (14.4 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours); Sears Appliance Repair (3.9 miles away, based in Green Bay, 3.9 stars from 38 reviews, lists Saturday hours); Classic Maytag/Appliance Service Professionals (3.8 miles away, based in Green Bay, 4.7 stars from 62 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not spin, or clothes come out soaking wet
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Laundry Notes for Allouez, WI
Most washer calls in Allouez come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
How to Choose a Washing Machine Technician Near Allouez
- Will you check the drain pump filter and drain hose before replacing the pump?
- If a part has to be ordered, how soon can you come back to finish?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Allouez, WI
Is this Samsung customer service?
What should I do about a Samsung error code?
Why does my front-load washer smell?
Related Repair Pages for Allouez
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.