Samsung owners in Eau Claire usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Who Works on Samsung Washers Near Eau Claire
Our data shows 17 appliance repair companies inside a 60-mile radius of Eau Claire. 7 of them are based in Eau Claire itself, and the rest are spread across Bloomer (2), Elk Mound (1), and Mondovi (1). Distances run up to about 56 miles. No company within 90 miles of Eau Claire mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Justin Wallace Appliance Services, about 0.5 miles away. Across 14 rated companies, the average public rating is 4.5 stars. Because the nearest shops are farther out, ask each company whether Eau Claire is inside its regular service area.
Companies are shown by relevance and distance from Eau Claire. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Open on Saturdays (per listing) | 8 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 8 |
| Appliance repair companies in range (60 mi) | 17 |
| Mention Samsung | 0 |
| Three nearest companies, miles away | 0.5, 2.2, 2.4 |
| Mention washer work | 2 |
At the top of the Eau Claire list: Sears Appliance Repair (4.0 miles away, 4.5 stars from 122 reviews, lists Saturday hours); River City Appliance Care LLC (2.2 miles away, 5.0 stars from 24 reviews); Appliance Service Company (2.4 miles away, 4.6 stars from 97 reviews); R&R Appliance Service LLC (9.0 miles away, based in Elk Mound, 5.0 stars from 11 reviews).
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not spin, or clothes come out soaking wet
- Washer fills slowly, will not fill, or keeps filling
- Loud banging, shaking or walking during the spin
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Eau Claire
Most washer calls in Eau Claire come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Hiring a Washer Repair Company in Eau Claire
- Will you check the drain pump filter and drain hose before replacing the pump?
- If a part has to be ordered, how soon can you come back to finish?
- Can you give a written estimate before ordering parts?
Samsung Washer Repair FAQs: Eau Claire, WI
Is my Samsung washer worth repairing?
Which Eau Claire technicians work on Samsung?
What stops a washer from spinning?
Related Repair Pages for Eau Claire
Samsung Washer Repair Near Eau Claire
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.