A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Franklin Farm, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Franklin Farm
Within 30 miles of Franklin Farm there are 40 appliance repair companies in our data. The rest are spread across Fairfax (9), Chantilly (8), and Herndon (7). No company within 90 miles of Franklin Farm mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Easy Go Appliance Repair, about 1.7 miles away. The 38 rated companies in range average 4.9 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 1.7, 2.1, 2.2 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 24 |
| Repair companies inside 30 miles | 60 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 54 |
| Mention washer work | 13 |
The leading options for Franklin Farm are Nova Fix Appliance (6.8 miles away, based in Fairfax, 5.0 stars from 362 reviews, lists Saturday hours); Herndon Appliance Repair (3.6 miles away, based in Herndon, 4.8 stars from 211 reviews, lists Saturday hours); APPRO Appliance (2.2 miles away, based in Fairfax, 4.8 stars from 377 reviews, lists Saturday hours); Total Appliances Service (2.7 miles away, based in Chantilly, 4.4 stars from 89 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Loud banging, shaking or walking during the spin
- Washer will not start or the lid or door stays locked
- Water left in the drum after the cycle
What Gets Fixed on a Franklin Farm Washer Call
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
Laundry Notes for Franklin Farm, VA
Most washer calls in Franklin Farm come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Washer Repair Company in Franklin Farm
- Do you work on front-load and top-load washers, or only one type?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: Franklin Farm, VA
Why is my washer leaking?
Should I repair or replace my Samsung washer?
Why does my front-load washer smell?
More Washing Machine Repair in Franklin Farm, VA
Samsung Washer Repair Near Franklin Farm
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.