If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Samsung Washer Repair Near Sevierville
31 repair companies serve Sevierville from within 30 miles. 3 of them are based in Sevierville itself, and other nearby bases include Knoxville (18), Maryville (3), and Alcoa (2). The farthest listed company is about 29 miles out. Fuse Service HVAC & Appliance Repair Knoxville is the nearest, roughly 1.1 miles from Sevierville. No company within 90 miles of Sevierville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.3 stars across 29 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 18 |
|---|---|
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Distance to the three closest (mi) | 1.1, 1.5, 3.4 |
| Repair companies inside 30 miles | 31 |
The leading options for Sevierville are Fuse Service HVAC & Appliance Repair Knoxville (1.1 miles away, 4.9 stars from 84 reviews); Sears Appliance Repair (1.5 miles away, 4.6 stars from 103 reviews, lists Saturday hours); ProTech Appliance Repair, Inc. (22.1 miles away, based in Knoxville, 4.9 stars from 270 reviews, lists Saturday hours); Sears Appliance Repair (19.9 miles away, based in Knoxville, 4.5 stars from 94 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- An error code on the display
- Washer fills slowly, will not fill, or keeps filling
- Water left in the drum after the cycle
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- How old the washer is
What Sevierville Owners Should Know
Most washer calls in Sevierville come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Sevierville Washer Technician
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Sevierville, TN
How do I get rid of a washer mildew smell?
Do you work for Samsung?
Which Sevierville technicians work on Samsung?
More Washing Machine Repair in Sevierville, TN
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.