If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Alcoa, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Alcoa
Within 30 miles of Alcoa there are 36 appliance repair companies in our data. 2 of them are based in Alcoa itself, and the rest are spread across Knoxville (20), Maryville (3), and Lenoir City (3). The closest is Batteries Plus Phone Repair, about 2.7 miles away. None of the repair companies near Alcoa name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 34 rated companies, the average public rating is 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name washers or washing machines in their listing | 11 |
|---|---|
| Appliance repair companies in range (30 mi) | 36 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 18 |
| Distance to the three closest (mi) | 2.7, 3.3, 3.4 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
The leading options for Alcoa are ProTech Appliance Repair, Inc. (13.4 miles away, based in Knoxville, 4.9 stars from 270 reviews, lists Saturday hours); Mr. Appliance of Knoxville (9.8 miles away, based in Knoxville, 4.6 stars from 1,973 reviews); Sears Appliance Repair (4.5 miles away, based in Maryville, 4.4 stars from 106 reviews, lists Saturday hours); S&S Service LLC (14.8 miles away, based in Lenoir City, 4.9 stars from 95 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- An error code on the display
- Water on the floor under or in front of the washer
- Washer fills slowly, will not fill, or keeps filling
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Laundry Notes for Alcoa, TN
Most washer calls in Alcoa come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
How to Choose a Washing Machine Technician Near Alcoa
- If a part has to be ordered, how soon can you come back to finish?
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Alcoa, TN
Why does my front-load washer smell?
Do you work for Samsung?
Is my Samsung washer worth repairing?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Alcoa
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.