Most Samsung washer repairs in Morristown involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving Morristown, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Morristown TN
Our data shows 40 appliance repair companies inside a 60-mile radius of Morristown. 1 of them are based in Morristown itself, and the rest are spread across Knoxville (18), Sevierville (3), and Greeneville (3). The farthest listed company is about 49 miles out. The closest is Guaranteed Appliance -Appliance and Appliance Repair - Morristown, about 5.2 miles away. No company within 90 miles of Morristown mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 38 rated companies in range average 4.4 stars. Morristown is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Morristown. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Three nearest companies, miles away | 5.2, 15.2, 16.0 |
|---|---|
| Repair companies inside 60 miles | 60 |
| Mention Samsung | 1 |
| Open on Saturdays (per listing) | 30 |
| Rated 4.5 stars or higher (10+ reviews) | 27 |
| Mention washer work | 16 |
At the top of the Morristown list: Fuse Service HVAC & Appliance Repair Knoxville (27.6 miles away, based in Sevierville, 4.9 stars from 84 reviews); ProTech Appliance Repair, Inc. (38.3 miles away, based in Knoxville, 4.9 stars from 270 reviews, lists Saturday hours); Sears Appliance Repair (27.8 miles away, based in Sevierville, 4.6 stars from 103 reviews, lists Saturday hours); Sears Appliance Repair (34.1 miles away, based in Knoxville, 4.5 stars from 94 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Grinding or roaring noise that rises with spin speed
- Burning smell or a motor that hums without turning
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Morristown
Most washer calls in Morristown come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Morristown Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Morristown, TN
Is my Samsung washer worth repairing?
Why won't my washer spin?
What should I do about a Samsung error code?
Why is my washer leaking?
Other Washer Repair in Morristown
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.