Most Samsung washer repairs in Germantown involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Germantown
Our data shows 31 appliance repair companies inside a 30-mile radius of Germantown. Other nearby bases include Memphis (10), Bartlett (4), and Collierville (3). The farthest listed company is about 26 miles out. Nearest on the list: Memphis Appliance Xperts, around 5.2 miles out. No company within 90 miles of Germantown mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 29 rated companies in range average 3.9 stars.
Companies are shown by relevance and distance from Germantown. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention washer work | 8 |
|---|---|
| Distance to the three closest (mi) | 5.2, 5.9, 5.9 |
| Repair companies inside 30 miles | 31 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 15 |
At the top of the Germantown list: Mr. Appliance of Memphis (5.9 miles away, based in Cordova, 4.7 stars from 1,977 reviews); Sears Appliance Repair (8.2 miles away, based in Memphis, 4.6 stars from 941 reviews, lists Saturday hours); Sears Appliance Repair (6.1 miles away, based in Collierville, 4.6 stars from 466 reviews, lists Saturday hours); Affordable Appliance Repair Ms (14.6 miles away, based in Byhalia, 4.6 stars from 61 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Burning smell or a motor that hums without turning
- Water on the floor under or in front of the washer
- An error code on the display
How a Washer Service Call Usually Goes in Germantown
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
What Germantown Owners Should Know
Most washer calls in Germantown come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
How to Choose a Washing Machine Technician Near Germantown
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Germantown, TN
How do I get rid of a washer mildew smell?
Why won't my washer spin?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Germantown
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.