Samsung owners in Redmond usually want two things from a repair company: experience with the brand and quick access to parts. The Redmond list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Redmond OR
We found 13 appliance repair companies within 30 miles of Redmond. 2 of them are based in Redmond itself, and the rest are spread across Bend (8), Prineville (2), and Madras (1). Sears Appliance Repair is the nearest, roughly 0.9 miles from Redmond. Of those, 1 mentions Samsung by name. Across 11 rated companies, the average public rating is 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention washer work | 7 |
|---|---|
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Open on Saturdays (per listing) | 7 |
| Three nearest companies, miles away | 0.9, 2.1, 11.1 |
| Repair companies inside 30 miles | 13 |
The leading options for Redmond are Polished Appliance Repair - Serving Central Oregon, Medford, and Eugene (2.1 miles away, 4.5 stars from 261 reviews); Sears Appliance Repair (0.9 miles away, 4.2 stars from 6 reviews, lists Saturday hours); CORTech Services LLC. (16.2 miles away, based in Bend, 4.6 stars from 297 reviews); Crystal Appliance Repair (14.9 miles away, based in Bend, 5.0 stars from 77 reviews, lists Saturday hours).
Know Your Samsung Washer
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Water left in the drum after the cycle
- An error code on the display
- Burning smell or a motor that hums without turning
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Redmond
Most washer calls in Redmond come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
Hiring a Washer Repair Company in Redmond
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Redmond, OR
Is this Samsung customer service?
How do I get rid of a washer mildew smell?
Why does my Samsung washer show an error code?
Other Washer Repair in Redmond
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.