If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Eugene
Within 30 miles of Eugene there are 12 appliance repair companies in our data. 11 list an address in Eugene, and other nearby bases include Springfield (1). The farthest listed company is about 12 miles out. None of the repair companies near Eugene name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Appliance Hospital - Eugene, about 0.3 miles away. The 10 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from Eugene. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Name washers or washing machines in their listing | 2 |
|---|---|
| Three nearest companies, miles away | 0.3, 0.8, 1.0 |
| Mention Samsung | 0 |
| Listing Saturday hours | 7 |
| With 4.5+ stars and at least 10 reviews | 3 |
| Appliance repair companies in range (30 mi) | 12 |
Closest matches for Eugene: KitchenAid Appliance Repair Professionals (1.3 miles away, 5.0 stars from 38 reviews, lists Saturday hours); At Your Service Heating, Air Conditioning & Appliance Repair (2.4 miles away, 4.9 stars from 153 reviews); J Farr's Appliance Repair Service (5.3 miles away, 5.0 stars from 337 reviews, lists Saturday hours); Appliance Hospital - Eugene (0.3 miles away, 4.4 stars from 131 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Grinding or roaring noise that rises with spin speed
- Musty or mildew smell from the drum or door seal
- Washer will not spin, or clothes come out soaking wet
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
Around Eugene
Most washer calls in Eugene come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Oregon has no license issued specifically for appliance repair that we could confirm, but anyone installing or servicing liquefied petroleum (LP) gas appliances needs an LP gas fitter license from the Oregon State Fire Marshal. Source: Liquefied Petroleum Gas licensing (Oregon State Fire Marshal)
In Oregon, you can check a license with the Oregon Construction Contractors Board Contractor/License Search or report a problem to the Oregon Department of Justice, Consumer Protection.
Before You Book in Eugene
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Eugene, OR
How do I find a technician who knows Samsung washers?
Why does my Samsung washer show an error code?
Is my Samsung washer worth repairing?
Other Washer Repair in Eugene
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.