Most Samsung washer repairs in Massillon involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Massillon list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Massillon
21 repair companies serve Massillon from within 30 miles. 2 list an address in Massillon, and other nearby bases include Canton (5), Akron (4), and Cuyahoga Falls (2). The farthest listed company is about 29 miles out. None of the repair companies near Massillon name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Home Appliance Company, about 1.1 miles away. Across 20 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Massillon. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 0 |
|---|---|
| Three nearest companies, miles away | 1.1, 2.3, 6.1 |
| Appliance repair companies in range (30 mi) | 21 |
| Name washers or washing machines in their listing | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Open on Saturdays (per listing) | 14 |
First up for Massillon: Mr. Appliance of Akron (24.4 miles away, based in Akron, 4.8 stars from 642 reviews); Home Appliance Company (1.1 miles away, 4.7 stars from 402 reviews, lists Saturday hours); Myers Appliance, Service and Sales Inc. (28.9 miles away, based in Ravenna, 4.8 stars from 973 reviews, lists Saturday hours); Sears Appliance Repair (7.3 miles away, based in Canton, 4.4 stars from 116 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- An error code on the display
- Burning smell or a motor that hums without turning
- Washer fills slowly, will not fill, or keeps filling
How a Washer Service Call Usually Goes in Massillon
Owner Care for Samsung Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
What Massillon Owners Should Know
Most washer calls in Massillon come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Hiring a Washer Repair Company in Massillon
- If a part has to be ordered, how soon can you come back to finish?
- How often do you repair Samsung washers, and how quickly can you get parts?
- Can you give a written estimate before ordering parts?
Samsung Washer Repair FAQs: Massillon, OH
Should I repair or replace my Samsung washer?
Why is my washer leaking?
What should I do about a Samsung error code?
Which Massillon technicians work on Samsung?
Other Washer Repair in Massillon
Samsung Washer Repair Near Massillon
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Massillon technician bring the right parts.