A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving New Franklin, with those that mention Samsung first, then the nearest appliance repair companies.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Independent Samsung Washer Technicians, New Franklin OH
Within 30 miles of New Franklin there are 34 appliance repair companies in our data. The rest are spread across Canton (5), Akron (4), and Brunswick (3). Distances run up to about 30 miles. None of the repair companies near New Franklin name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Collins Appliance Repair, about 4.5 miles away. Across 32 rated companies, the average public rating is 4.7 stars.
Companies are shown by relevance and distance from New Franklin. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 21 |
|---|---|
| Name washers or washing machines in their listing | 13 |
| Mention Samsung | 0 |
| Three nearest companies, miles away | 4.5, 4.7, 7.8 |
| Companies within 30 miles | 34 |
| Listing Saturday hours | 24 |
The leading options for New Franklin are Mr. Appliance of Akron (12.8 miles away, based in Akron, 4.8 stars from 642 reviews); Myers Appliance, Service and Sales Inc. (21.2 miles away, based in Ravenna, 4.8 stars from 973 reviews, lists Saturday hours); Sears Appliance Repair (11.9 miles away, based in Tallmadge, 4.5 stars from 185 reviews, lists Saturday hours); Advantage Washer & Dryer Repair, LLC (19.6 miles away, based in Medina, 4.9 stars from 120 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
When to Call for Samsung Washer Repair
- Musty or mildew smell from the drum or door seal
- Burning smell or a motor that hums without turning
- An error code on the display
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around New Franklin
Most washer calls in New Franklin come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Questions to Ask a New Franklin Washer Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: New Franklin, OH
Where is the water under my washer coming from?
Do you work for Samsung?
Why does my front-load washer smell?
More Washing Machine Repair in New Franklin, OH
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.