Whirlpool owners in Massillon usually want two things from a repair company: experience with the brand and quick access to parts. The Massillon list starts with companies that name Whirlpool, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Independent Whirlpool Washer Technicians, Massillon OH
21 repair companies serve Massillon from within 30 miles. 2 list an address in Massillon, and other nearby bases include Canton (5), Akron (4), and Cuyahoga Falls (2). The farthest listed company is about 29 miles out. Home Appliance Company is the nearest, roughly 1.1 miles from Massillon. No company within 90 miles of Massillon mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 20 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Massillon. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 11 |
|---|---|
| Mention Whirlpool | 0 |
| Companies within 30 miles | 21 |
| Three nearest companies, miles away | 1.1, 2.3, 6.1 |
| Name washers or washing machines in their listing | 8 |
| Open on Saturdays (per listing) | 14 |
At the top of the Massillon list: Home Appliance Company (1.1 miles away, 4.7 stars from 402 reviews, lists Saturday hours); Mr. Appliance of Akron (24.4 miles away, based in Akron, 4.8 stars from 642 reviews); Myers Appliance, Service and Sales Inc. (28.9 miles away, based in Ravenna, 4.8 stars from 973 reviews, lists Saturday hours); Sears Appliance Repair (2.3 miles away, 4.3 stars from 83 reviews, lists Saturday hours).
Know which Whirlpool washer you have before you call. Whirlpool makes top-load agitator, top-load impeller, front-load, all-in-one combo, and commercial models, and the technician will ask.
Whirlpool Washer Lines and Features
What a Whirlpool Washer Technician Deals With
The drain hose must run to a standpipe between 30 and 96 inches tall, since a higher drain can let water flow back into the washer. Source: Whirlpool - Top Load Washer not Draining, not Spinning, and/or Leaving Wet Loads
Both top and front load models will only run their spin when the lid or door switch registers the lid or door as fully closed and latched. Source: Whirlpool - Top Load Washer not Draining, not Spinning, and/or Leaving Wet Loads
What Whirlpool Says to Check First
- Washer leaking. Check that the inlet hoses have their rubber washers and snug connections at both ends, then make sure the drain hose is secure and the house drain is not backing up. Source: Whirlpool - Leaking Water Underneath - Washer
- Washer won't start. Check that the washer is plugged in and the breaker has not tripped, turn off the control lock if it is on, and reset the washer by cutting power for at least a minute. Source: Whirlpool - How to reset a washing machine
Whirlpool Washer Error Codes
| Code | What it means |
|---|---|
| LOC / LC | Control lock is turned on; touch or hold the Control Lock button to release it. Source: Whirlpool - Error Codes in Front Load Washers |
| F7 E1 | Motor speed sensing problem; check that shipping bolts are removed and the washer is not overloaded. Source: Whirlpool - Error Codes in Front Load Washers |
| F8 E1 / Lo FL | Low water flow into the washer; check the supply faucets, fill hoses and any anti-flood devices. Source: Whirlpool - Error Codes in Front Load Washers |
When to Call for Whirlpool Washer Repair
- Loud banging, shaking or walking during the spin
- Washer will not start or the lid or door stays locked
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Owner Care for Whirlpool Washers
- Check and brush clean the small mesh screens where the fill hoses connect at the back of the washer if filling slows. Source: Whirlpool - Checking the Fill Hoses if the Washer is not Filling
- Replace the water fill hoses about every five years. Source: Whirlpool - Checking the Fill Hoses if the Washer is not Filling
Brand guides: Whirlpool Washer Not Spinning or Draining: Fixes.
Budgeting for a Whirlpool Washer Repair
Price the repair before replacing a Whirlpool washer. Published ranges for common jobs:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
Laundry Notes for Massillon, OH
Most washer calls in Massillon come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Questions to Ask a Massillon Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
- Is your company licensed where my state requires it, and insured?
Whirlpool Washer Repair FAQs: Massillon, OH
Why won't my washer spin?
How do I find a technician who knows Whirlpool washers?
Should I repair or replace my Whirlpool washer?
Related Repair Pages for Massillon
Whirlpool Washer Repair in Nearby Cities
Write down any error code your Whirlpool washer shows and at what point in the cycle it appears. It helps a Massillon technician bring the right parts.