A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Wilson NC
We found 19 appliance repair companies within 30 miles of Wilson. 1 list an address in Wilson, and the rest are spread across Goldsboro (4), Rocky Mount (2), and Wendell (2). Distances run up to about 30 miles. The closest is Bass Appliance Service & Sales, about 2.4 miles away. No company within 90 miles of Wilson mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 19 rated companies in range average 4.1 stars.
Companies are shown by relevance and distance from Wilson. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Three nearest companies, miles away | 2.4, 14.7, 16.0 |
|---|---|
| Mention washer work | 3 |
| Appliance repair companies in range (30 mi) | 19 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
At the top of the Wilson list: JB Appliance Solutions (16.3 miles away, based in Nashville, 4.9 stars from 638 reviews); Sears Appliance Repair (24.4 miles away, based in Goldsboro, 4.7 stars from 225 reviews, lists Saturday hours); Sears Appliance Repair (18.4 miles away, based in Rocky Mount, 4.4 stars from 129 reviews, lists Saturday hours); Sears Appliance Repair (48.4 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not spin, or clothes come out soaking wet
- Water on the floor under or in front of the washer
- Water left in the drum after the cycle
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Wilson
Most washer calls in Wilson come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Wilson Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- Is your company licensed where my state requires it, and insured?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Wilson, NC
Where is the water under my washer coming from?
Do you work for Samsung?
How do I find a technician who knows Samsung washers?
Why does my front-load washer smell?
Related Repair Pages for Wilson
Samsung Washer Repair Near Wilson
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Wilson technician bring the right parts.