Most Samsung washer repairs in Winston-Salem involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Winston-Salem list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Winston-Salem NC
Our data shows 40 appliance repair companies inside a 30-mile radius of Winston-Salem. 9 of them are based in Winston-Salem itself, and other nearby bases include High Point (11), Kernersville (5), and Thomasville (5). Distances run up to about 23 miles. Advance Appliance. is the nearest, roughly 0.9 miles from Winston-Salem. No company within 90 miles of Winston-Salem mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 20 rated companies, the average public rating is 4.7 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 56 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 12 |
| Mention washer work | 5 |
| Three nearest companies, miles away | 0.9, 1.1, 1.5 |
| Mention Samsung | 0 |
| Listing Saturday hours | 39 |
First up for Winston-Salem: Sears Appliance Repair (8.3 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Convenient Appliance Service (3.4 miles away, 4.9 stars from 2,279 reviews); Prime Appliance Repair (4.6 miles away, 5.0 stars from 8 reviews); John Michael & Associates, Inc. (16.6 miles away, based in High Point, 4.7 stars from 230 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not spin, or clothes come out soaking wet
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
What Winston-Salem Owners Should Know
Winston-Salem/Forsyth County Utilities, which supplies Winston-Salem, reports hardness of soft; the 2025 water quality report lists hardness of about 9-28 ppm, averaging about 17.5 ppm. Hard water leaves scale on washer inlet screens and heating parts and calls for the right detergent dose, which is worth mentioning when you book a repair. Source: Water Quality Report 2025 - City of Winston-Salem
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Washing Machine Technician Near Winston-Salem
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Winston-Salem, NC
Why does my Samsung washer show an error code?
How do I find a technician who knows Samsung washers?
How do I get rid of a washer mildew smell?
Related Repair Pages for Winston-Salem
Samsung Washer Repair Near Winston-Salem
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.