If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Rocky Mount list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Rocky Mount
Our data shows 40 appliance repair companies inside a 60-mile radius of Rocky Mount. 2 list an address in Rocky Mount, and the rest are spread across Raleigh (8), Wendell (3), and Goldsboro (3). Distances run up to about 46 miles. No company within 90 miles of Rocky Mount mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 0.6 miles out. Rated companies nearby average 4.3 stars across 38 businesses. Because the nearest shops are farther out, ask each company whether Rocky Mount is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 30 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Repair companies inside 60 miles | 60 |
| Distance to the three closest (mi) | 0.6, 1.9, 7.7 |
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 9 |
The leading options for Rocky Mount are JB Appliance Solutions (7.7 miles away, based in Nashville, 4.9 stars from 638 reviews); Sears Appliance Repair (0.6 miles away, 4.4 stars from 129 reviews, lists Saturday hours); Sears Appliance Repair (41.4 miles away, based in Goldsboro, 4.7 stars from 225 reviews, lists Saturday hours); Sears Appliance Repair (43.8 miles away, based in Raleigh, 4.3 stars from 571 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Water on the floor under or in front of the washer
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
- How old the washer is
Laundry Notes for Rocky Mount, NC
Most washer calls in Rocky Mount come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Washer Repair Company in Rocky Mount
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Rocky Mount, NC
Do you work for Samsung?
Why does my front-load washer smell?
Is my Samsung washer worth repairing?
Why is my washer leaking?
More Washing Machine Repair in Rocky Mount, NC
Samsung Washer Repair Near Rocky Mount
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.