A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Washington, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Washington
We found 28 appliance repair companies within 60 miles of Washington. 4 list an address in Washington, and the rest are spread across Goldsboro (4), Jacksonville (4), and New Bern (3). No company within 90 miles of Washington mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Appliance Doctor, around 0.7 miles out. Across 23 rated companies, the average public rating is 4.4 stars. Because the nearest shops are farther out, ask each company whether Washington is inside its regular service area.
Companies are shown by relevance and distance from Washington. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Listing Saturday hours | 13 |
|---|---|
| Mention washer work | 8 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Three nearest companies, miles away | 0.7, 3.9, 5.1 |
| Repair companies inside 60 miles | 28 |
The leading options for Washington are Cavalry Appliance Service (32.1 miles away, based in New Bern, 4.9 stars from 535 reviews); JB Appliance Solutions (57.3 miles away, based in Nashville, 4.9 stars from 638 reviews); Appliance Doctor (0.7 miles away, 4.9 stars from 34 reviews, lists Saturday hours); Sears Appliance Repair (19.8 miles away, based in Greenville, 4.3 stars from 220 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Burning smell or a motor that hums without turning
- Washer fills slowly, will not fill, or keeps filling
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
What Washington Owners Should Know
Most washer calls in Washington come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Washer Repair Company in Washington
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Washington, NC
Why does my front-load washer smell?
Is this Samsung customer service?
Where is the water under my washer coming from?
Why won't my washer spin?
Related Repair Pages for Washington
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.