A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Samsung Washer Repair Near New Bern
We found 27 appliance repair companies within 60 miles of New Bern. 3 list an address in New Bern, and the rest are spread across Jacksonville (5), Washington (4), and Goldsboro (3). None of the repair companies near New Bern name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Cavalry Appliance Service, about 0.7 miles away. Across 20 rated companies, the average public rating is 4.4 stars. Because the nearest shops are farther out, ask each company whether New Bern is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.7, 2.7, 3.5 |
|---|---|
| Mention Samsung | 0 |
| Listing Saturday hours | 13 |
| Name washers or washing machines in their listing | 7 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Repair companies inside 60 miles | 27 |
First up for New Bern: Cavalry Appliance Service (0.7 miles away, 4.9 stars from 535 reviews); Sears Appliance Repair (28.7 miles away, based in Jacksonville, 4.6 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Morehead City, 4.5 stars from 178 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Midway Park, 4.3 stars from 83 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- An error code on the display
- Washer will not spin, or clothes come out soaking wet
- Washer fills slowly, will not fill, or keeps filling
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
What New Bern Owners Should Know
Most washer calls in New Bern come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Washing Machine Technician Near New Bern
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: New Bern, NC
Why won't my washer spin?
Why is my washer leaking?
Which New Bern technicians work on Samsung?
Other Washer Repair in New Bern
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a New Bern technician bring the right parts.