A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Erwin list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Erwin
Our data shows 40 appliance repair companies inside a 30-mile radius of Erwin. The rest are spread across Fayetteville (13), Fuquay-Varina (4), and Dunn (2). Of those, 1 mentions Samsung by name. Nearest on the list: Sears Appliance Repair, around 3.1 miles out. The 39 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from Erwin. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Open on Saturdays (per listing) | 26 |
|---|---|
| Appliance repair companies in range (30 mi) | 40 |
| Name washers or washing machines in their listing | 8 |
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 17 |
| Distance to the three closest (mi) | 3.1, 3.6, 8.2 |
First up for Erwin: Sears Appliance Repair (3.1 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours); One Source Appliance Repair (20.7 miles away, based in Holly Springs, 4.7 stars from 239 reviews); Sears Appliance Repair (23.7 miles away, based in Fayetteville, 4.5 stars from 589 reviews, lists Saturday hours); Mr. Appliance of Sanford (22.6 miles away, based in Broadway, 4.6 stars from 142 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Washer will not spin, or clothes come out soaking wet
- An error code on the display
How a Washer Service Call Usually Goes in Erwin
Keeping a Samsung Washer Running
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around Erwin
Most washer calls in Erwin come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Washing Machine Technician Near Erwin
- Is your company licensed where my state requires it, and insured?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Erwin, NC
Should I repair or replace my Samsung washer?
Do you work for Samsung?
Where is the water under my washer coming from?
Why does my Samsung washer show an error code?
Related Repair Pages for Erwin
Samsung Washer Repair Near Erwin
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.