Most Samsung washer repairs in Pittsfield involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving Pittsfield, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Pittsfield
We found 40 appliance repair companies within 60 miles of Pittsfield. 1 of them are based in Pittsfield itself, and the rest are spread across Schenectady (8), Albany (7), and Latham (3). The farthest listed company is about 43 miles out. None of the repair companies near Pittsfield name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Manny's Appliances, around 0.9 miles out. Across 28 rated companies, the average public rating is 4.5 stars. Pittsfield is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Pittsfield. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention washer work | 9 |
|---|---|
| Three nearest companies, miles away | 0.9, 19.3, 24.8 |
| Mention Samsung | 0 |
| Companies within 60 miles | 60 |
| Open on Saturdays (per listing) | 35 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
First up for Pittsfield: Appliance Technician Services Inc (27.3 miles away, based in Selkirk, 4.9 stars from 230 reviews); Sears Appliance Repair (37.2 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Manny's Appliances (0.9 miles away, 4.8 stars from 255 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (38.7 miles away, based in West Springfield, 4.5 stars from 939 reviews).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Burning smell or a motor that hums without turning
- Washer will not spin, or clothes come out soaking wet
- An error code on the display
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
Laundry Notes for Pittsfield, MA
Most washer calls in Pittsfield come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Before You Book in Pittsfield
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Pittsfield, MA
How do I find a technician who knows Samsung washers?
How do I get rid of a washer mildew smell?
Why is my washer leaking?
Do you work for Samsung?
Other Washer Repair in Pittsfield
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.