If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Richmond, with those that mention Samsung first, then the nearest appliance repair companies.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Who Works on Samsung Washers Near Richmond
Our data shows 22 appliance repair companies inside a 30-mile radius of Richmond. 2 list an address in Richmond, and other nearby bases include Lexington (9), Danville (5), and Winchester (3). Distances run up to about 27 miles. The closest is Sears Home Services, about 0.7 miles away. No company within 90 miles of Richmond mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 22 rated companies in range average 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Three nearest companies, miles away | 0.7, 4.3, 6.1 |
| Repair companies inside 30 miles | 22 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Mention washer work | 9 |
| Listing Saturday hours | 13 |
At the top of the Richmond list: EJ's Appliance Repair (19.0 miles away, based in Winchester, 4.8 stars from 617 reviews); Sears Home Services (0.7 miles away, 4.5 stars from 68 reviews, lists Saturday hours); Mr. Appliance of Lexington KY (23.5 miles away, based in Lexington, 4.9 stars from 2,215 reviews); Sears Appliance Repair (19.9 miles away, based in Lexington, 4.5 stars from 120 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- An error code on the display
- Musty or mildew smell from the drum or door seal
- Burning smell or a motor that hums without turning
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Laundry Notes for Richmond, KY
Most washer calls in Richmond come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Questions to Ask a Richmond Washer Technician
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Richmond, KY
What should I do about a Samsung error code?
Is this Samsung customer service?
Should I repair or replace my Samsung washer?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Richmond
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Richmond technician bring the right parts.