If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Jacksonville IL
Our data shows 33 appliance repair companies inside a 60-mile radius of Jacksonville. 1 of them are based in Jacksonville itself, and the rest are spread across Springfield (8), Alton (4), and Jerseyville (3). Distances run up to about 58 miles. Of those, 1 mentions Samsung by name. Sears Appliance Repair is the nearest, roughly 0.8 miles from Jacksonville. Rated companies nearby average 4.4 stars across 28 businesses. Jacksonville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
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| Mention Samsung | 1 |
|---|---|
| Distance to the three closest (mi) | 0.8, 22.6, 24.9 |
| Repair companies inside 60 miles | 33 |
| Name washers or washing machines in their listing | 8 |
| Open on Saturdays (per listing) | 20 |
| With 4.5+ stars and at least 10 reviews | 7 |
At the top of the Jacksonville list: Sears Appliance Repair (0.8 miles away, 4.3 stars from 45 reviews, lists Saturday hours); Matt Cawley Appliance Service (37.6 miles away, based in Riverton, 4.4 stars from 115 reviews, lists Saturday hours); Sears Appliance Repair (28.2 miles away, based in Springfield, 4.4 stars from 95 reviews, lists Saturday hours); Gibbel Home Services - HVAC, Electric, Appliances (36.7 miles away, based in Carlinville, 4.9 stars from 597 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Musty or mildew smell from the drum or door seal
- Washer fills slowly, will not fill, or keeps filling
What Gets Fixed on a Jacksonville Washer Call
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Local Notes for Jacksonville
Most washer calls in Jacksonville come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Jacksonville
- Do you work on front-load and top-load washers, or only one type?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Jacksonville, IL
Is this Samsung customer service?
What should I do about a Samsung error code?
Why won't my washer spin?
Other Washer Repair in Jacksonville
Samsung Washer Repair Near Jacksonville
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.